Change in the Way Producers Receive Information and Policy Documents from Our Facility

The Coronavirus Pandemic (COVID-19) has forced us all to make changes in our daily business operations and become more proactive to protect our producers, customers, and our staff as well as find ways to be more proficient in how we do business.

In order to be more efficient, we will no longer be mailing information and policy documents to your office with the US Postal Service. We will only be sending this information to you via email beginning May 1, 2020. Please note our system will only allow one email address per account. The email address given to us by your office will receive all information from our facility (and may have to forward to others depending on your office procedures). If there are any changes to the email address given to us, please let us know so we can update our system. This will allow us to get information to your office in the most efficient way possible.

We will continue to provide service to our producers and customers during our normal business hours of Monday – Friday from 8:00 am – 4:00 pm. We are still accepting electronic payments. Customers may utilize our online payment service for making Credit card payments at any time. Our website is www.missourifairplan.com. Our staff can also take e-Check payments by phone during regular business hours.

If you have any questions or need assistance, you may contact us by phone or via our company email address which is uw@mpipf.com.

It is our privilege to serve you and your business is greatly appreciated.

COVID-19 OFFICE UPDATE

We will continue to provide service to our producers and customers during our normal business hours of Monday – Friday from 8:00 am – 4:00 pm. However, our office is currently closed for any walk- in customers.

We will still be accepting electronic payments. Customers may utilize our online payment service for making Debit/Credit card payments at any time. Our website is www.missourifairplan.com. Our staff can also take e-Check payments by phone during regular business hours.

*Please be aware that while we are currently able to forward our mail, we are not able to forward FED-EX or UPS delivery. If you must mail documents or a payment, do so by regular USPS.

Renewal Increases

If a renewal policy meets our underwriting guidelines, we are currently offering an optional increase for the dwelling limits. We are also reminding qualified Insureds that additional coverages may be available. For example: EC, VMM, Contents, and Theft.

Past Due Renewal Notices

At this time, we are resending renewal notices out to the Insureds informing them that their policy has expired. The Insured or Mortgagee has 60 days after the renewal date to make payment. Expired policies will be effective the day after payment is received in our office.

Theft coverage for Dwelling Policies.

Beginning December 1, 2016 the FAIR Plan will offer a limited Theft endorsement to the Dwelling policy. Coverage will be available for a minimum of $1,000 and a maximum of $25,000. The coverage will be available for those policies with contents coverage that include the perils of Extended Coverage and Vandalism and Malicious Mischief.